Privacy Policy

At Lakeside Label, your privacy is our priority. We believe that trust begins with transparency, which is why we want to clearly explain how your information is collected, used, and protected when you shop with us. This Privacy Policy complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and outlines your rights as our customer.

Who We Are

  • Trade Name: Lakeside Label
  • Company Name: Market Pulse LLC
  • Company Number (EIN): 33-2571257
  • Business Address: 301 S McDowell St Ste 125, Charlotte, NC 28204, USA
  • Email: info@lakesidelabel.com
  • Phone: +1 (403) 694-0756

Trade Name vs. Company Name

  • Lakeside Label is our brand name, the identity under which we promote, advertise, and sell our men’s sweaters.
  • Market Pulse LLC is our registered legal company name—used for contracts, taxation, and official filings.
    Both represent the same business entity, and customers can confidently shop knowing both names are fully connected.

Information We Collect

To provide a smooth shopping experience, we may collect:

  1. Contact Information – your name, email, phone number, and address for billing and delivery.
  2. Account Information – if you create an account, we store your login details securely.
  3. Order Information – product details, purchase history, and delivery preferences.
  4. Payment Information – processed securely by our payment providers; we never store full card details.
  5. Technical Data – IP address, browser type, device, and location data for fraud prevention and site functionality.
  6. Marketing Preferences – if you sign up for newsletters or promotional offers.

Why We Collect Your Information

We only collect the information necessary for:

  • Fulfilling and delivering your orders.
  • Providing secure payment transactions.
  • Communicating with you about your order status, returns, or exchanges.
  • Offering customer support and resolving inquiries.
  • Improving our website, products, and services.
  • Sending promotions or updates if you have opted in (you can unsubscribe anytime).
  • Ensuring security, fraud prevention, and compliance with Canadian regulations.

How We Protect Your Information

We use multiple safeguards to protect your data:

  • SSL Encryption – all data transmitted on our site is encrypted.
  • Secure Payment Gateways – we work only with trusted providers (Visa, Mastercard, Shop Pay, etc.).
  • Restricted Access – only authorized personnel can access your personal data.
  • Regular Audits – we monitor our systems to detect and prevent unauthorized access.

Sharing of Information

We do not sell or rent your personal data. However, we may share your information with trusted partners only where necessary:

  • Payment processors for secure transactions.
  • Shipping carriers to deliver your orders.
  • IT service providers for website operations and fraud prevention.
    All partners are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.

Your Rights Under Canadian Law

As a Canadian customer, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Withdraw consent for marketing communications at any time.
  • Request deletion of your personal information where permitted by law.
  • Know how your information is used and who it is shared with.

To exercise these rights, email us at info@lakesidelabel.com and our team will respond within 30 days.

Retention of Data

We only keep your information as long as needed to fulfill the purposes outlined in this policy. For example:

  • Order records may be kept for accounting and tax compliance.
  • Customer support emails are retained for service quality monitoring.
    Once no longer needed, your data is securely deleted or anonymized.

Cookies & Tracking

Our website uses cookies and similar tools to enhance your shopping experience. Cookies help us:

  • Remember your preferences and shopping cart.
  • Analyze traffic and improve website performance.
  • Provide personalized recommendations.

You can disable cookies in your browser settings, but some site features may not work properly.

Children’s Privacy

Our website and products are intended for adult shoppers. We do not knowingly collect personal data from children under 13. If such data is accidentally collected, we will delete it promptly.

International Data Transfers

Although our brand focuses on Canada, some of our service providers may operate internationally (e.g., payment processors or IT providers). When data is transferred outside of Canada, it remains subject to the same strict security protections.

Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, or legal requirements. Any updates will be posted here with a revised “Last Updated” date at the top.

Contact Us

If you have questions about how your information is handled, please contact us:
Email: info@lakesidelabel.com
Phone: +1 (403) 694-0756

We’re committed to keeping your information safe, respecting your privacy rights, and making sure your shopping experience at Lakeside Label is stylish, secure, and worry-free.